{"id":3125,"date":"2026-02-04T09:41:31","date_gmt":"2026-02-04T09:41:31","guid":{"rendered":"https:\/\/zenzonemarketplace.co.uk\/?page_id=3125"},"modified":"2026-02-04T09:50:05","modified_gmt":"2026-02-04T09:50:05","slug":"delivery-returns-policy","status":"publish","type":"page","link":"https:\/\/zenzonemarketplace.co.uk\/index.php\/delivery-returns-policy\/","title":{"rendered":"Delivery &amp; Returns Policy"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery<\/h2>\n\n\n\n<p><strong>Free UK Shipping on orders over \u00a3500<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders under \u00a3500 may have a delivery charge shown at checkout.<\/li>\n\n\n\n<li>We deliver to UK mainland addresses.<\/li>\n\n\n\n<li>Orders are usually dispatched within <strong>1\u20133 working days<\/strong>.<\/li>\n\n\n\n<li>Delivery normally takes <strong>2\u20135 working days<\/strong> after dispatch.<\/li>\n\n\n\n<li>Tracking details will be provided where available.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Payment Methods<\/h2>\n\n\n\n<p>We accept:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cash payments<\/strong><\/li>\n\n\n\n<li><strong>Card payments<\/strong> (debit &amp; credit cards)<\/li>\n<\/ul>\n\n\n\n<p>All payments must be completed <strong>before dispatch<\/strong>. Orders will only be shipped once payment is received.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p>If you\u2019re not happy with your purchase, you can return it under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returns accepted within <strong>14 days<\/strong> of delivery.<\/li>\n\n\n\n<li>Items must be <strong>unused and in original packaging<\/strong>.<\/li>\n\n\n\n<li>Proof of purchase is required.<\/li>\n<\/ul>\n\n\n\n<p><strong>Non-returnable items:<\/strong><br>Used, damaged, or final-sale items.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are processed after we receive and check the returned item.<\/li>\n\n\n\n<li>Refunds are issued to the original payment method.<\/li>\n\n\n\n<li>Please allow <strong>5\u201310 working days<\/strong> for the refund to appear.<\/li>\n\n\n\n<li>Delivery charges are non-refundable unless the item is faulty or incorrect.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Faulty or Incorrect Items<\/h2>\n\n\n\n<p>If your item arrives faulty, damaged, or incorrect, contact us within <strong>48 hours<\/strong> of delivery with photos. We\u2019ll arrange a replacement or refund at no extra cost.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p>For any questions, please contact us at:<br><strong>Email:<\/strong> purchase@zenzonemarketplace.co.uk<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivery Free UK Shipping on orders over \u00a3500 Payment Methods We accept: All payments must be completed before dispatch. Orders will only be shipped once payment is received. Returns If you\u2019re not happy with your purchase, you can return it under the following conditions: Non-returnable items:Used, damaged, or final-sale items. Refunds Faulty or Incorrect Items&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-3125","page","type-page","status-publish","hentry","description-off"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/3125","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=3125"}],"version-history":[{"count":2,"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/3125\/revisions"}],"predecessor-version":[{"id":3127,"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/3125\/revisions\/3127"}],"wp:attachment":[{"href":"https:\/\/zenzonemarketplace.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=3125"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}